Last Updated November 2024

​

At Transcosmos Financial Holdings, we are fully committed to safeguarding the privacy of our clients. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data in compliance with relevant data protection laws in Singapore, including the Personal Data Protection Act (PDPA). By engaging our services, you consent to the terms outlined in this policy.

​

Collection of Personal Data We only collect personal data that is necessary for us to provide you with effective financial management and consulting services. This may include, but is not limited to, your full name, contact information, financial details, and any other pertinent information required for our service offerings. We gather data most commonly through direct interactions such as onboarding processes or ongoing service engagements. Where applicable, we ensure that consents have been obtained or are relied upon when processing personal data.

​

Use of Personal Data The personal data we collect is used strictly for business purposes such as developing tailored financial strategies, conducting risk assessments, managing client accounts, and facilitating communication regarding updates or changes to our services. We may also use your information to comply with legal obligations and respond to any regulatory inquiries or requests. Rest assured, your personal data will not be shared with third parties without appropriate consent unless legally required.

​

Protection of Personal Data We implement robust security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include secure servers, encryption technologies, and regular security audits to maintain the integrity of our systems and safeguard your sensitive information. Despite these efforts, no method of transmission over the Internet is entirely secure; therefore, we cannot guarantee absolute security.

​

Retention of Personal Data Your personal data will only be retained as long as it is necessary for the fulfillment of the purposes stated in this policy and as required by applicable law. Upon reaching the end of this period or upon request from you for withdrawal of consent—subject to certain limitations—we will take all reasonable steps to either delete or anonymize your personal information.

​

Changes to This Policy We recognize that transparency around privacy practices is crucial. Therefore, we may occasionally update this Privacy Policy to reflect changes in our practices or in the legal landscape. Any modifications will be communicated through our website with a revised date prominently indicated at the top of this page.